Thank you for shopping with CardCart LLC. To protect our customers and maintain the integrity of our inventory, we operate under the following shipping and return parameters.
Shipping Policy
Domestic Shipping Only
We ship exclusively to addresses within the United States. We do not offer international shipping at this time.
Processing & Delivery Times
- Order Processing: Orders are processed and packed within 1 to 2 business days. Orders placed on weekends or holidays will begin processing the following business day.
- Carrier Services: We ship lightweight items and booster boxes using discounted domestic carrier services (such as USPS Ground Advantage or Priority Mail) to offer you the most secure and cost-effective delivery.
- Tracking: A tracking number will be emailed to you as soon as your shipping label is generated.
Packaging & Protection
We take great care in packaging TCG products to prevent damage during transit. Orders are secured using specialized shipping boxes, lightweight mailers, protective packing tape, and bubble wrap where necessary to ensure your items arrive in factory condition.
Lost, Missing, or Damaged Packages
Once a package is handed over to the carrier, delivery times are out of our control. If your tracking information states your package was delivered but you have not received it, or if your items arrive damaged by the carrier, please contact us immediately so we can help you file a carrier claim.
Return & Refund Policy
Due to the volatile nature of the trading card market, price fluctuations, and the risks associated with product tampering, we enforce a strict return policy to ensure all customers receive untampered, authentic merchandise.
Final Sale / No Returns
- Trading Card Game Products: All physical TCG items—including but not limited to factory-sealed booster boxes, Elite Trainer Boxes (ETBs), booster bundles, collection boxes, blister packs, and individual single cards—are final sale.
- We do not accept returns, exchanges, or cancellations once a product has shipped.
- Opened card packs, broken factory seals, or tampered shrink-wrap cannot be returned or refunded under any circumstances.
100% Refund Pre-Order Exception
The only exception to our no-refund policy applies to pre-ordered items. If we are unable to fulfill a pre-order due to a manufacturer allocation shortage or lack of product inventory, a 100% full refund will be automatically issued to your original payment method.